Your privacy is very important to us and we believe in giving you full disclosure about the kinds of information we gather and what we do with it. We also want to give you a choice about the use of your personal information.
Personally identifiable information
This is information you may have given us specifically about who you or your gift recipients are, such as:
• name, mailing address, email address and telephone number
• transactional information (such as the history of your purchases with Canadian Art and the Canadian Art Foundation)
How we use the information
We use your name and address (postal and/or email) in order to deliver the product, information or service you requested and to follow up with you about the transaction (i.e., send a bill, notify you that your subscription is expiring, etc.).
We may also send you further information about the publication, its offers, or other products or programs produced under its name and the name of the Canadian Art Foundation. We use the information you provide us about others to enable us to send them your gift subscriptions or products.
From time to time, Canadian Art and the Canadian Art Foundation may make its list of customers available to other carefully screened organizations that want to let you know about a product or service that might interest you. The material to be sent to you or your gift recipient is reviewed by us before the names and addresses are released to ensure the company is reputable and their materials are appropriate. If you wish to know what list your name came from, we will make every reasonable effort to determine the source and provide you with the information. If you would prefer for us NOT to share your information, simply inform us (see “Contact us” below).
Your credit card number, debit card number or banking information for pre-authorized payments is used only for processing payments and for presenting you with payment options—not for marketing purposes.
Privacy and our websites
Canadian Art and the Canadian Art Foundation sometimes collect personal information through its various websites. In this section, we provide you with additional information regarding such collection.
Cookies: When an individual visitor accesses the websites of Canadian Art and the Canadian Art Foundation, it is possible we may use a browser feature called a “cookie” to collect information such as the type of Internet browser and operating system the visitor uses, the domain name of the websites from which the visitor came, date and duration of the visit, number of visits, average time spent on our websites, pages viewed and number of cookies accumulated. A cookie is a small text file containing a unique identification number that identifies the visitor’s browser, but not necessarily the visitor, to our computers each time our websites are visited. Unless a visitor specifically informs us (e.g. by enrolling for our services or sending us correspondence from the websites), we will not know who the individual visitors are. In addition to the identified purposes described in our privacy policy, we may use this website information and share it with other organizations with whom we have a commercial relationship to measure the use of our websites and to improve the functionality and content of the websites. Visitors can reset their browsers to notify them when they have received a cookie or to refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our websites.
Online communications: In order to provide our website visitors with a product, service or information, visitors may voluntarily submit personal information to us for purposes such as asking a question, obtaining information, subscribing to, reviewing or downloading a publication, participating in contests and surveys. If you are known to Canadian Art or the Canadian Art Foundation as a registered user of an online service, we may combine and store personal information about your use of our websites and the online information you have provided with certain other online and offline information we may have collected.
Email communications: Occasionally, we may send marketing or promotional email communications to you with information that may be useful, including information about the products and services of Canadian Art and the Canadian Art Foundation, as well as those of other third parties with whom we have a relationship. We will include instructions on how to unsubscribe and inform us of preferences if recipients decide they do not want to receive any future marketing or promotional emails from Canadian Art or the Canadian Art Foundation.
Also, if you send us an email message, we may retain that message and your email address, as well as any response we send you.
Advertiser and sponsor contacts: If you submit some information on any Canadian Art or Canadian Art Foundation website to request information from a third party (such as an advertiser or sponsor), we are not responsible for any use of your personal information by such third party. Hence, we suggest that you first learn more about a third party’s privacy policies prior to submitting your personal information by visiting its website or contacting it by post or telephone.
Opinion polls: Opinion polls on our websites are anonymous. We do not correlate votes submitted via such polls with names or individual email addresses, unless otherwise disclosed at the point of collection.
Searches: For your convenience, search functions are sometimes provided on our websites. We keep logs of the words searched to learn more about what kind of information our visitors are seeking, and thus improve our services.
Hyperlinks: For your convenience, the websites of Canadian Art and the Canadian Art Foundation sometimes contain hyperlinks to websites managed by third parties. By activating these hyperlinks, you will leave our websites for those of the third parties, whose sites may have different privacy policies and practices than those of Canadian Art and the Canadian Art Foundation. Canadian Art and the Canadian Art Foundation cannot be held liable for the use of such third party websites.
Advertising to children: We believe that none of the websites relating to Canadian Art or the Canadian Art Foundation appeal directly to children of 13 years of age or less. We do not knowingly direct our advertising at children under the age of 13, except as permitted by law.
Regarding individuals under 18 years of age: No personal information should be submitted or posted on our websites by individuals under 18 years of age without their parent’s or guardian’s permission. We may request name, address, phone number, email address and date of birth from an individual under 18 years of age for contest participation so that we may notify him or her if selected as a winner. In the event that we do so, we will request their parent’s or guardian’s consent prior to collection.
No information collected from online guests under 18 years of age is used for any marketing or promotional purposes whatsoever by Canadian Art and the Canadian Art Foundation. Unless otherwise disclosed at collection, we do not provide any personal information collected through any Canadian Art or Canadian Art Foundation website from individuals under 18 years of age, regardless of its source, to any third party for any purpose whatsoever.
Control of your information
You always have the option to instruct us not to use your name, address, email address, etc., beyond providing you with the product, information or service you requested. Email communications will always include the option to update your subscription preferences or to opt out completely. For more ways to reach us, please consult the “Contact Us” section below.
Security
We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Our security policies are periodically reviewed and enhanced as necessary.
Only authorized individuals and suppliers have access to customer information. Where information is sent to a third party for processing, we make sure, through our contracts with them, that all customer information is kept secure. We keep your information for the time we are providing you with a product or service, and for a reasonable time thereafter in the event that you wish to resume service.
We operate secure data networks protected by industry-standard firewall and password protection systems. Credit card information is processed using industry-standard encryption and security. We do not collect personal information from our comments section. However, we cannot guarantee that personal information voluntarily disclosed on the public areas of our comments section will not be collected and used by others, which may result in unsolicited messages to you from other parties.
Contact us
Besides using the “Unsubscribe” and “Edit preferences” links in our email communications, you may contact Canadian Art and the Canadian Art Foundation regarding privacy matters in any one of the following ways:
Email: info@canadianart.ca
Mail:
Canadian Art and the Canadian Art Foundation
Chief Privacy Officer
215 Spadina Ave, Suite 320
Toronto, Ontario
M5T 2C7
Office telephone: (416) 368-8854
Office fax: (416) 368-6135
Magazine subscriptions telephone:
(416) 932-5080 or 1 (800) 222-4762